Knowledgebase

Sub-menus not appearing on hover

Intro

The most common cause is a Javascript conflict. Begin by deactivating all plugins other than WooCommerce, if used. If the menus now work, one of your plugins is conflicting Activate each plugin one at a time, reloading your homepage in between to test the menus. When you find the problem, ensure the plugin has been […]

Solution

The most common cause is a Javascript conflict.

  1. Begin by deactivating all plugins other than WooCommerce, if used. If the menus now work, one of your plugins is conflicting
  2. Activate each plugin one at a time, reloading your homepage in between to test the menus. When you find the problem, ensure the plugin has been updated, is actively maintained (last update is less than 6 months or within 30 days of a WordPress update) or replace it with a similar plugin.
  3. If plugins did not solve the problem, check your posts and widgets for any Javascript or HTML you may have inserted and remove it.
    • For posts, Javascript should not be inserted into the Text tab.
    • For text widgets, only web-ready widget code should ever be inserted. Full scripts or plugin javascript must be added to template files and not text widgets.

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