Knowledgebase

Social Commerce: Links in sidebar menu are not clickable

Intro

See Also Social Commerce: Widget button opens main site or is not clickable Make sure you are on the latest version of Social Commerce Go to Social Commerce in your WordPress admin menu and ensure no SSL errors appear in Step 2. Ensure the problem link is not trying to open a page that uses […]

Solution

Make sure you are on the latest version of Social Commerce
Go to Social Commerce in your WordPress admin menu and ensure no SSL errors appear in Step 2.
Ensure the problem link is not trying to open a page that uses a special template that is part of your main site theme. Facebook can only display default pages in your Social Commerce page tab.